SURFERS PARADISE, AUSTRALIA
NOVOTEL, Surfers Paradise
Air Asia Flight 5.30 pm from Auckland, arriving on the Gold Coast at 7.00 pm.
CHECK IN EXPERIENCE:
Excellent. Reception was very quiet at 8.00 pm. Efficient, helpful and informative receptionist.
Level 29, Room 4 , but moved to level 22 -Room 8 the next day. ( see later) 29-04 was a standard double room with an impressive night time view, looking over brightly lit Cavill Ave and Surfers, back to the lit up beach.
Accor Hotels advertised a special of 25 % off regular ROOM rate plus $1 breakfast. Saturday night was NZ $195 and the following 3 nights were at NZ $115 per night.
All the toiletries are their own brand Fair Trade products. A good look in this PC age. No bathrobes or slippers.
FOOD & DRINK:
Breakfast had standard hotel buffet options with an egg cooking station. Great ultra modern coffee machines.
WHAT'S SO GOOD ABOUT THIS PLACE? (And the bad) and WHAT'S IN THE NEIGHBOURHOOD:
The location is great if you are going to be using public transport. The light rail Cavill Avenue Station is two or three minutes walk away and the beach is three or four minutes walk away. The hotel is right in the centre of Surfers Paradise shopping centre with lots of restaurants close by and is in the heart of the night club area.
Speaking of noisy night clubs! We were fairly tired after the days travelling and looking forward to a good nights sleep. We turned off the TV, turned off the lights and then became very aware of the boom, boom, booming base noise coming from some, or one, of the local night clubs. It was not an even beat and continued until 3.30 am. Hooray we thought. It's finished! Now we can get some sleep, and then, just as we were nodding off, the street sweeping machines started up followed by the garbage trucks.
At around midnight we had called the duty manager in desperation to see if there was a quieter room he could move us to. He apologised but said they were 100% full.
The next morning we went and chatted to the day manager, who also apologised and, at our suggestion, managed to find us a quieter room to move to. It was an upgraded room that had been modernised and very smart. We moved all our things and settled in to 22-08 looking forward to a great nights sleep. We wondered what the whooshing noises were that sounded like an airplane taking off and soon realised that our quiet room was located directly behind the three lift wells that operated the very fast efficient lifts that created airplane type noise when they were operating. It wasn't anywhere near as bad as the booming of the base but still disruptive. We renamed the Novotel- "The Noisy Novotel."
29-04 King size bed. It was probably ready for replacing.
22-04 Again a king size bed. Very comfortable.
29-04. Standard bathroom with basic shower over the bath
22-04. Renovated and modernised. No bath.
Heavy sleepers and night clubbers who want a good central location right in the heart of Surfers Paradise.
When we there the majority of the hotel guests appeared to be large groups of overseas tourists escaping the hot summer in their home countries.
NOT PERFECT FOR:
WOULD I RETURN?
No. The staff were friendly and helpful and, although the night club noise problem is out of their control, it would be easily remedied with double glazing, or ensuring that guests like us who had actually requested quiet rooms be allocated quiet rooms! The manager had assured us that there were quiet courtyard facing rooms and we still can't understand why we hadn't been allocated one and it would have saved the staff the hassle of having to move us and the extra clean involved!
So Many Places! So Little Time!
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